1. What are the hours of operation and holiday schedule?

A: Monday – Friday    7:30 a.m.  –  5 p.m.

We are closed on the following Holidays

• New Year’s Day

• Memorial Day

• Independence Day

• Labor Day

• Thanksgiving Day

• Christmas Day

If a holiday defaults on a weekend, it will be observed on the following business day.

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2. Do I need to open an account?

A: No.  You can schedule a one time delivery and provide us your credit card.  We accept all major credit and debit cards. 

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3. How do I set up an account when using online service?

A: Please call us at (866) 634-4046 or (949) 769-3879 and we will be happy to assist you.

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4. How do I change the service type, delivery speed or cancel an order created online?

A: Clients and customers can call us in the first 10 minutes after placing your order to make any changes such as service type, delivery speed and online order cancellations.   Please refer to service guidelines for more detail.

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5. How do I need to have my items packaged?

A: All fragile items should be packaged  in a manner that would prevent damage upon shipment, scratches and  dents.  We can accommodate anything that can fit in a vehicle or cargo  van.  Blankets are available to soften the ride and can tie down items  for stability; however, we do not supply extra packaging materials. We  commit to secure and handle all goods with care.

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6. What type of industries do you service?

A: We serve a diversified clientele from small to large businesses and individuals

  • Architects
  • Attorneys
  • E-commerce businesses
  • Escrow and Title Companies
  • Large Industries with Interoffice Mail Correspondence
  • Machine Shops
  • Medical Services – Hospitals, Clinics, Laboratories, Pharmacies, Dental Clinics, Optometry
  • Outsource Solution (Shipment Overflow)
  • Payroll Services
  • Residential (We do not provide moving services)

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7. What is your delivery area?

A: We can pick-up and deliver throughout Southern California.

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8. Can I get a copy of Proof of Delivery (P.O.D.)?

A: Yes.  We can send a P.O.D. copy via e-mail or fax.

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9. When do I receive a bill?

A: Customers who pay by credit or debit card will receive a receipt the same day via e-mail.

Otherwise, we bill twice a month (the 15th and 30 or 31st) for clients who have an account or for corporate clients.  We offer by mail invoicing or electronic invoicing.

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10. What vehicles do you use?

A: Our fleet includes economic gas efficient vehicles, commercial vans, 12ft, 15ft and 24ft boxed trucks.  

If your service order requires commercial sized or refrigerated box trucks, we recommend booking in advance. 

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11. Are your drivers independent contractors?

A: No. We believe in taking the time to screen and recruit experienced drivers.  We have created a solid team of competent professionals in order to provide you with our trusted and secure service while getting your items delivered on time every time.

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12. Are your drivers insured?

A: Yes.  We wouldn’t have any other way!

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13. Can you provide a Certificate of Liability Insurance?

A: Yes.  We can provide it upon request.

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Forms of Payment We Accept
Venmo       Visa       Master Card       Discover     Corporate/Business Accounts