3. How do I set up an account when using online service?
4. How do I change the service type, delivery speed or cancel an order created online?
5. How do I need to have my items packaged?
6. What type of industries do you service?
If the answer to your question is not listed here, please give a call us and we will be happy to help you (866) 634-4046 or (949)769-3879
A: Monday – Friday 7:30 a.m. – 5 p.m.
We are closed on the following Holidays
• New Year’s Day
• Memorial Day
• Independence Day
• Labor Day
• Thanksgiving Day
• Christmas Day
If a holiday defaults on a weekend, it will be observed on the following business day.
A: Clients and customers can call us in the first 10 minutes after placing your order to make any changes such as service type, delivery speed and online order cancellations. Please refer to service guidelines for more detail.
A: All fragile items should be packaged in a manner that would prevent damage upon shipment, scratches and dents. We can accommodate anything that can fit in a vehicle or cargo van. Blankets are available to soften the ride and can tie down items for stability; however, we do not supply extra packaging materials. We commit to secure and handle all goods with care.
A: Customers who pay by credit or debit card will receive a receipt the same day via e-mail.
Otherwise, we bill twice a month (the 15th and 30 or 31st) for clients who have an account or for corporate clients. We offer by mail invoicing or electronic invoicing.
A: Our fleet includes economic gas efficient vehicles, commercial vans, 12ft, 15ft and 24ft boxed trucks.
If your service order requires commercial sized or refrigerated box trucks, we recommend booking in advance.
A: No. We believe in taking the time to screen and recruit experienced drivers. We have created a solid team of competent professionals in order to provide you with our trusted and secure service while getting your items delivered on time every time.